Last updated: 10 February 2026
By accessing or using CertBox ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, you must not use the Service.
CertBox is a digital platform for tradesmen, landlords and property managers to create, store and share compliance certificates and property records. The Service does not replace professional advice or regulatory compliance obligations.
You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must notify us immediately of any unauthorised use.
You agree not to: upload fraudulent or misleading certificates; use the Service for any unlawful purpose; attempt to gain unauthorised access to other accounts or systems; or interfere with the operation of the Service.
You retain ownership of all content you upload, including certificates, property data and organisation information. By uploading content, you grant CertBox a limited licence to store, process and display it as necessary to provide the Service.
Paid plans are billed in advance on a monthly or annual basis. You may cancel at any time; cancellation takes effect at the end of the current billing period. Refunds are not provided for partial billing periods.
The Service is provided "as is" without warranties of any kind. CertBox shall not be liable for any indirect, incidental, special or consequential damages arising from the use of the Service. Our total liability is limited to the amount you have paid us in the 12 months preceding the claim.
We process personal data in accordance with our Privacy Policy and applicable UK data protection legislation including the UK GDPR and Data Protection Act 2018.
We may suspend or terminate your account if you breach these terms. Upon termination, you may request export of your data within 30 days. After that period, data may be permanently deleted.
We may update these terms from time to time. Material changes will be notified via email or in-app notification. Continued use after changes constitutes acceptance.
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For questions about these terms, contact us at support@certbox.app.